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Contact us

Email: [email protected] (Reply within 24 hours on weekdays and 48 hours on weekends)

Live ChatStart a live chat (Everyday, 9 a.m.-9p.m. PDT.)

Please contact us by email, live chat, or leaving a message on our Facebook Page when you are unable to reach us by phone. Your exclusive CS representative will respond within 24 hrs (48 hrs on weekends). Please check your spam folder if you do not hear from us within 48 hours.  Please move our email to your Inbox to ensure you'll receive important system emails from us.

Before you send us an email though, check out our FAQ (Frequently Asked Questions)to see if we've already answered your most urgent questions there.

Please contact us by email, live chat, or leaving a message on our Facebook Page when you are unable to reach us by phone. Your exclusive CS representative will respond within 24 hrs (48 hrs on weekends). Please check your spam folder if you do not hear from us within 48 hours.  Please move our email to your Inbox to ensure you'll receive important system emails from us.

· EMAIL

In order to assist you with Full Details regarding “package tracking,after-sale support or related matters, please contact us through our sitemap to reach our Support Department.

Or send an email to [email protected].

Order support:

* Check Order Progress

* Change Shipping Address

* Change/Cancel Order

* Payment Issues

* Others

After-sale support:

* Returns & Refund

* Delivery Issues